Shipping policy

Shipping out of Northwest Sydney. 

Currently, shipping is available within Australia and Internationally. 

We aim to have all orders processed within 3-5 business days of order confirmation.

If turnaround times are delayed during busy periods, please refer to the annoucement bar at the top of the home page. Some materials used to make our products are sourced from overseas and may cause delays. We will advise if this is applied to your order, please allow adequate shipping time.

Local delivery or Customer Collect options are also available.

Address for Customer Collect will be provided with order confirmation.

Note: The impacts of COVID-19 are causing significant delays with parcel delivery times. Please review the AusPost or courier websites for any updates or important notices.

Re-Delivery
Under the circumstances that the parcel has been returned to us due to insufficient or incorrect address on the parcel, we will organise a re-delivery at the customers’ own expense. We use the exact details provided on the order form; please make sure the shipping address is correct before finalising your order.

Contact us
If you have any further questions, please contact us at hello@onlythesweetstuff.com.au